For business
We do it for you. We do it with you. You do it for yourself.
Consultancy
The balance changes as your team gains time, confidence and ownership. We agree responsibilities, approvals and the handover at the start of each engagement.
We do it for you
We review the operating model, customer journey, data and delivery constraints. Together we choose a business problem worth solving, establish the baseline and make the commercial case. Where delivery support is needed, our consultants and AI engineers can help scope and build a controlled first pilot. Your leaders approve the objectives, data access and decisions that affect the business.
What you get: A prioritised opportunity, an agreed success measure, a delivery scope and evidence for a go, revise or stop decision.
We do it with you
Our team works alongside your commercial, product, engineering and risk owners. We connect the solution to your systems, apply your permissions and approval steps, and test it in the real workflow. Your people review the build, learn the method and help decide what is ready for wider use.
What you get: A shared delivery plan, documented decisions and checks, a measured result and a practical handover plan.
You do it for yourself
Your team leads the next use cases and extends what has been built. Kinsugi provides a way to define the work, reuse suitable modules and inspect checks as changes are made. We can remain available for specialist consulting or engineering support when you need it.
What you get: Clear ownership, reusable components and a team better able to improve the solution after launch.
Agree the result before the build.
Find the opportunity
Review current performance, customer friction, costs and team constraints. Choose one problem with a named sponsor.
Define the test
Record a baseline, success measure, data and systems needed, approvals, responsible owners and the decision the pilot must inform.
Agree the scope
Set out consulting and engineering responsibilities, deliverables, timing, dependencies and a written fee proposal.
Pilot and decide
Build and assess the smallest useful solution. Scale, revise or stop based on commercial, technical and operating evidence.
Transfer ownership
Document the solution, review what the team can run or extend, and agree any ongoing support.
What does Consultancy cost?
Pricing on application, dependent on the scope of the project. We agree the work and fees in writing before an engagement begins. Scope can include an operating model review, a growth strategy and business case, a joint pilot, engineering delivery, or support as your team takes ownership. The proposal will set out deliverables, responsibilities, timing and any platform access needed.
A free Kinsugi account helps you scope a project with Gain. Consultancy, engineering delivery and pilots are scoped and priced separately. Product plans and business evaluations are explained on our Pricing page.
Start with the result your business needs.
You may need more sales, quicker service or less manual work. Kinsugi gives business and technical teams a shared way to design the solution, decide what AI can do and move from an idea to a buildable plan.
Grow revenue
Create a more relevant buying journey, a faster quote process or a new service around what your customers already need.
Example: a retailer connects product advice, availability and checkout with rules for price and stock.
Improve efficiency
Reduce repeat work and handoffs while keeping people in charge of the decisions that matter.
Example: an operations team routes routine requests, checks data and sends exceptions for approval.
Deliver with confidence
Reuse modules that have passed defined checks, record decisions and make changes easier to review.
Example: an engineer updates one component and sees which checks pass before release.
A practical route from business need to working solution.
Kinsugi brings together Gain, an AI partner that helps your team define and develop a solution, and KADE, the platform that assembles software from reusable modules. A module is a small piece of software with a clear job. Teams can combine suitable modules, see where a capability is missing, and add what is needed through a controlled development process.
For business teams: Explain the problem, the desired result and the limits. Review the plan and approve important decisions.
Give AI a useful job and clear limits.
Set who can approve an action, what information the solution may use, and when it must stop or ask a person. Kinsugi records the decisions and results so teams can review what happened. If the platform cannot confirm that a required condition has been met, the action should pause rather than proceed on a guess.
Examples: A discount above a threshold waits for a manager. A finance case with missing evidence goes to review. A customer assistant stays within approved product information and escalation rules.
Where could Kinsugi create value for you?
Retail and commerce: Help customers discover suitable products, then connect recommendations to stock, pricing and fulfilment rules.
Potential value: a smoother path to purchase and fewer manual handoffs.
Financial and regulated workflows: Collect the right information, apply defined rules and refer exceptions to authorised people.
Potential value: faster handling with a clearer decision trail.
Complex operations: Join steps across existing systems and give staff a consistent view of what needs attention.
Potential value: less duplicated work and more consistent service.
Roles
Who does what.
Business owners: Define the outcome, expected value, budget and decision points.
Product and operations teams: Map the workflow and test whether it solves the real problem.
Developers and engineers: Inspect code, integrate systems, extend modules and assess the evidence.
Risk and governance teams: Review permissions, approvals, changes and the records needed for oversight.
You do not need to code to start the conversation. Delivering production software still requires the right engineering and operational review.
How a project moves between your teams.
Each team adds what it knows at the point it matters. Gain keeps the agreed context, so the next team starts from what was decided.
Business owners set the outcome.
Describe the change in everyday language, with the expected value, the budget and the decisions that need your approval.
Product and operations map the workflow.
Add the systems, steps and exceptions. Gain surfaces the gaps that need a person to resolve before work starts.
Engineers shape and build.
Kinsugi identifies reusable modules and shows what must be connected, adapted or built. Developers inspect the modules and the automated results.
Reviewers check before release.
Risk and governance teams review permissions, approvals and changes before the work reaches customers or staff.
Shared record
Everyone works from the same record.
Decisions, changes and approvals are recorded with the project, along with the results of each automated check. A reviewer can see what was agreed, who approved it and which checks passed at each step.
What would you improve first?
Bring one customer problem, process bottleneck or growth idea. Gain can help turn it into a scoped project outline. If your organisation needs a controlled evaluation, we can agree the objective and success measures with you.
Contact us
Tell us what you want to achieve. The team replies by email.