Move from growth strategy to a working solution.

Create a free accountDiscuss a consultancy project

We do it for you

---

We review the operating model, customer journey, data and delivery constraints. Together we choose a business problem worth solving, establish the baseline and make the commercial case. Where delivery support is needed, our consultants and AI engineers can help scope and build a controlled first pilot. Your leaders approve the objectives, data access and decisions that affect the business.

What you get:A prioritised opportunity, an agreed success measure, a delivery scope and evidence for a go, revise or stop decision.

We do it with you

---

Our team works alongside your commercial, product, engineering and risk owners. We connect the solution to your systems, apply your permissions and approval steps, and test it in the real workflow. Your people review the build, learn the method and help decide what is ready for wider use.

What you get:A shared delivery plan, documented decisions and checks, a measured result and a practical handover plan.

You do it for yourself

---

Your team leads the next use cases and extends what has been built. Kinsugi provides a way to define the work, reuse suitable modules and inspect checks as changes are made. We can remain available for specialist consulting or engineering support when you need it.

What you get:Clear ownership, reusable components and a team better able to improve the solution after launch.

Retail and commerce:Join product advice, availability, pricing rules and checkout to help customers make a confident choice. Test conversion, returns and service demand together.

Service onboarding:Guide people through required information, check completeness and send exceptions to the right person. Test time to completion and quality.

Complex operations:Connect requests across systems, reduce repeated entry and keep approvals with authorised staff. Test handling time, error rate and customer experience.

AI-assisted workflow:Give an assistant a defined job, approved information and a point at which it must stop and ask a person. Test the outcome, operating cost and oversight before rollout.

01

---

Find the opportunity

Review current performance, customer friction, costs and team constraints. Choose one problem with a named sponsor.

02

---

Define the test

Record a baseline, success measure, data and systems needed, approvals, responsible owners and the decision the pilot must inform.

03

---

Agree the scope

Set out consulting and engineering responsibilities, deliverables, timing, dependencies and a written fee proposal.

04

---

Pilot and decide

Build and assess the smallest useful solution. Scale, revise or stop based on commercial, technical and operating evidence.

05

---

Transfer ownership

Document the solution, review what the team can run or extend, and agree any ongoing support.

Automated checks

---

Kinsugi's build runs 97 defined automated checks against the underlying software and modules.

Kinsugi runs automated validators against defined rules for its software and the modules used in a build. Depending on the check, they can look for issues such as structure, permissions, documentation, compatibility or a broken test. A passing result means that specific rule passed at that point in the build. A failed result identifies work to fix before the relevant approval or release step.

Important limit

---

A validator count is the number of defined checks, not a quality score, a count of independent security audits, or proof that a finished solution is error-free. Human review, integration testing, security assessment and checks against your policies remain necessary.

Pricing on application, dependent on the scope of the project.We agree the work and fees in writing before an engagement begins. Scope can include an operating model review, a growth strategy and business case, a joint pilot, engineering delivery, or support as your team takes ownership. The proposal will set out deliverables, responsibilities, timing and any platform access needed.